NightOwl SP
Password Reset Tools; Recorder / Camera Compatibility; Initial Hardware Setup; NEW Night Owl Protect CMS Download & Setup Guide
Contact Night Owl Technical Support – NightOwl SP
Support is always available on our technical support website at support.nightowlsp.com where you will find an extensive knowledgebase containing all the apps, tutorials and how to videos you need. Find your series / model number on your device support sticker.
DVR / NVR Troubleshooting - NightOwl SP
Log in to your DVR/NVR and navigate to the Network Settings and ensure the DHCP is enabled on your system. Using a Static IP may result in connectivity issues. Please refer to your product’s manual on our support site for information specific to …
Call Night Owl Technical Support – NightOwl SP
Technical Support can be reached at (866) 390-1303 8am - 8pm Eastern Standard Time. Please be near your Night Owl device and know your series/model number. You can also chat with a technical support agent 24 hours a day 7 days a week by clicking the help button below.
Night Owl Protect Troubleshooting – NightOwl SP
Visit Support.NightOwlSP.com. b. Enter your Series located on the product’s support sticker. NOTE: For recorder’s, the support sticker is usually located on top in the left-hand corner. c. Under Helpful Resources, click on “Manual.” This will download a full copy of your manual to your PC or Mac. 2. Watch our Helpful Night Owl Protect ...
Apps and Software - NightOwl SP
If you are uncertain which app / CMS your product uses, please view your Quick Setup Guide, Manual, Series Support Page or click an icon below to see a compatibility list.
Night Owl Protect CMS Download and Setup Guide – NightOwl SP
Click to Download IMPORTANT: To use our CMS, you may need to install additional software on your computer for compatibility. If not installed, the CMS may not function properly. Click OK to continue. OK
How To Videos - NightOwl SP
Watch Our App-Based How to Videos Now! Find the app your Night Owl product uses, then click the icon below. You will be directed to how to videos more specific to your product, which cover how your product interacts with the Smart Device app.
Resetting Your Password – NightOwl SP
IMPORTANT: Our technical support team cannot provide password resets over the phone or live chat. All password resets must be completed following the steps below.
Basic Troubleshooting - Cameras - NightOwl SP
IMPORTANT: For more detailed information specific to your model or if you do not see your issue listed below, please see your camera’s support page for additional support material. To access your camera's support page: 1. Visit Support.NightOwlSP.com and enter your Series into the Search bar. (the Series can be found on the sticker located on ...